Shipping policy

At The TulipLane, we are committed to delivering your handcrafted floral keepsakes with care and efficiency. We ensure that we ship with the quickest shipping partner available for your location. Please review our shipping policies below.

1) IS SHIPPING FREE?

Shipping is free on all orders above ₹1,299. If you are ordering anything below ₹1,299, we have a nominal shipping charge applicable.

2) WHEN WILL I RECIEVE MY ORDER?

Orders are shipped out directly from our warehouse and take approximately 2-8 days to reach you PAN India.

Note: If the status shows as 'Delivered' but you still haven't received the product kindly get in touch with us within the first 36 hours so that we can help locate the package. If you don't update us in the first 36 hours, the liability will not be borne by The TulipLane.

3) CAN I TRACK MY ORDER?

Yes, you can track your order via AWB numbers that are sent via WhatsApp / email within 1-2 days of order being placed.

4) WHY IS MY ORDER BEING SHIPPED IN DIFFERENT PACKAGES?

If your order includes more than 3 items , we might ship them in different packages to ensure items are safe and secure.

5) WHAT HAPPENS IF MY ORDER GETS STUCK OR LOST IN THE MAIL?

While we strive for seamless deliveries, delays, returns, or even lost packages may occasionally occur due to circumstances beyond our control with the postal service. Rest assured, if such an issue arises, we’ve got you covered! As all packages are insured, we will promptly send you a replacement with expedited shipping and full tracking, wherever possible. For more details, please refer to our refund and return policy regarding applicable scenarios.

6) HOW ARE THE PRODUCTS PACKAGED?

All the jewelry pieces are packed in individual plastic pouches and up to 3-4 pouches are packed in one single cotton pouch, which is finally packed in a box.